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By operating the system, any remote user can easily grasp the operation of the machine at any time via SMS on the Internet or mobile phones. For the user, it can play a role in extending the life of the machine and reducing maintenance costs. In addition, in the event of an emergency such as theft and failure, the sales service personnel can arrive at the scene to solve the problem in the shortest possible time.
Kobelco Construction Machinery Co., Ltd. developed a remote management system for hydraulic excavators and started sales and service operations for hydraulic excavators loaded with the system in China. The specific function of the system: through ground communication or satellite communication (optional), various information about the mechanical operation obtained from the information terminal device mounted on the excavator and measured by the Global Positioning System (GPS) The location information is sent to the local server and transmitted to the user and service personnel. In this way, not only can you grasp the location and operation status of the excavator at any time, but also facilitate the replacement and repair of excavator parts, so that users can use it more confidently.